Privacy Policy
Last Updated: 06 November 2025
Restive Collective (“we”, “us”, or “our”) respects your privacy and is committed to safeguarding the personal data that we collect and process. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”).
By using our website, engaging our services, or providing us with personal data, you acknowledge and agree to the practices described in this Privacy Policy.
1. Personal Data We Collect
We may collect the following types of personal data:
Identity Data: Name, business name, job title.
Contact Data: Email address, phone number, billing and mailing address.
Business / Service Data: Social media account handles, content materials, brand information, campaign and service-related details.
Payment and Billing Data: Invoicing details, transaction records.
Technical Data: IP address, device information, browser type, cookies and analytics usage information.
2. How We Collect Personal Data
We collect personal data when you:
Submit enquiries or forms on our website.
Communicate with us via email, phone, messaging platforms, or social media.
Engage us to provide services.
Interact with our website (including cookies and analytics tools).
3. Purpose of Collection and Use
We collect and use your personal data for the following purposes:
To respond to enquiries and manage communication.
To provide social media marketing, content creation, and related services.
To manage business operations including quotations, invoicing, and payment processing.
To improve our website, marketing, and service offerings.
To send marketing updates or promotional information (you may opt out at any time).
To comply with legal or regulatory obligations.
We will only use your personal data for purposes which are reasonable and directly related to our business functions.
4. Disclosure of Personal Data
We may disclose your personal data to:
Employees, contractors, and service providers involved in delivering and supporting our services.
Third-party tools and platforms (e.g., Meta Business Suite, Google services, project management systems).
Accounting, audit, or legal advisers.
Government authorities, only where required by law.
We do not sell or trade your personal data.
5. Cross-Border Data Transfers
Some service providers and digital platforms we use are located outside Singapore. Where personal data is transferred overseas, we will ensure that the receiving party provides a standard of protection comparable to the PDPA.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes stated in this Policy or to comply with legal or regulatory requirements. When no longer required, data will be securely deleted.
7. Data Security
We take reasonable measures to protect personal data under our control from unauthorized access, use, or disclosure. However, no system or method of transmission over the internet is completely secure, and you provide information at your own risk.
8. Cookies and Analytics
Our website may use cookies or similar technologies to enhance user experience and analyze site usage. You may disable cookies in your browser, though certain site features may not function properly as a result.
9. Consent
By providing your personal data to us, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.
You may withdraw consent at any time by contacting us. However, withdrawal may affect our ability to provide services.
10. Access and Correction Rights
You may request access to or correction of your personal data that we hold. We may require proof of identity and may charge a reasonable administrative fee for processing access requests.
11. Data Protection Officer (DPO)
For questions regarding this Privacy Policy or your personal data, please contact our Data Protection Officer:
Data Protection Officer: Markus Ng
Email: restivecollective@gmail.com
12. Complaints
If you believe your personal data has been mishandled, please contact us first. If we are unable to resolve the matter, you may contact the Personal Data Protection
Commission (PDPC) Singapore.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this webpage. Continued use of our website or services after changes constitutes acceptance of the updated terms.
